Health department sued to force adherence to law
Wednesday, October 19th, 2005.
San Jose, CA - Exasperated by what they say are years of state indifference to nursing home complaints, two San Jose-area women and a watchdog group are suing the Department of Health Services in hopes that the courts can force the agency to follow its own rules.
State law requires nursing home complaints — written or oral — to be acknowledged within two days and investigated within 10 days. That seldom happens, say critics of the department. And a department spokeswoman said Tuesday that in only about 40 percent of the less serious cases — those that do not involve an immediate threat to life — are investigations begun within 10 days.
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