Reforms In Care Sought
Saturday, January 19th, 2008.
Hartford, CT - The state’s long-term care ombudsman is proposing reforms in nursing-home oversight that would shield residents who complain about poor care from retaliation and encourage state agencies to monitor and evaluate the performance of chains, rather than just individual homes.
In a report distributed to lawmakers, the ombudsman’s program outlined a dozen reforms, including one calling for stronger protections for residents who complain about poor care. Nursing homes should be prevented from issuing involuntary discharges to people who file complaints for at least a year following the complaint, the proposal says — a step intended to signal to homes that retaliation will not be tolerated.
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